Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support functions during a browsing session or on later visits. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with account or device information.

28 Mars Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, local storage, software development kits and other online identifiers. In this policy, the word cookies refers to cookies and similar technologies unless the context requires otherwise.

Some cookies are placed directly by 28 Mars Casino. Other cookies may be placed by service providers that support website operation, security, analytics, communications or other approved activities. Third-party cookies are controlled by the relevant third party, and their use may also be subject to that party’s own privacy or cookie information.

2. How we use cookies

Cookies may be used for several different purposes. The precise cookies used may change as the website, technology and services develop. We aim to use cookies in a way that supports a reliable, secure and understandable online experience.

Strictly necessary cookies

These cookies are needed for core website functions. They may help with account access, session management, navigation, authentication, fraud prevention, security controls, responsible gambling features and the delivery of pages or services that you request. Without these cookies, parts of the website may not work properly. Because they support essential functions, they generally cannot be disabled through ordinary cookie preference tools.

Preference and functionality cookies

These cookies remember choices or settings so that the website can respond more conveniently to you. For example, they may remember language, display, regional or other preferences, where those options are available. They can help reduce the need to repeat information during a visit. If you reject these cookies, some preferences may not be retained and certain features may be less convenient.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are viewed, how visitors move through the site and whether pages or features work as intended. The information may be collected in an aggregated or otherwise limited form and used to identify technical issues, improve performance, test changes and make the website easier to use. Analytics information is not intended to replace any identity or account verification process.

Security and risk management

Cookies and related identifiers may help detect unusual activity, protect accounts, prevent misuse, support identity and age checks, investigate suspected fraud and maintain the integrity of the website and its services. These technologies may be used alongside other technical, operational and legal controls. Disabling relevant cookies may affect access to some services or cause additional verification steps.

Advertising and measurement cookies

Where permitted and used, advertising or measurement cookies may help measure campaigns, understand how visitors reach the website and limit repeated advertising. They may also help assess the effectiveness of communications. These cookies are not intended to encourage unsafe gambling. Marketing and promotional activities remain subject to applicable law, consent requirements, account settings and responsible gambling safeguards.

Responsible gambling and service communications

Cookies may support responsible gambling tools, account notices, service messages and settings that you request. They may help the website remember that a feature has been displayed, that a preference has been selected or that a restriction or instruction should continue to apply. Cookies do not determine whether gambling is suitable for you, and they do not replace the responsible gambling information and controls available through the website.

3. Cookie duration and third-party services

Cookies may be either session cookies or persistent cookies. Session cookies are normally removed when you close your browser or finish a session. Persistent cookies remain on your device for a period set by the cookie or until they are deleted. The period may vary according to the purpose of the cookie, technical requirements and the settings of the provider involved.

The website may use carefully selected service providers to perform functions such as hosting, security, analytics, payments, identity verification, customer support, communications and technology maintenance. Where these providers use cookies or similar tools, their access should be limited to the services they provide and handled in accordance with applicable privacy and data protection obligations.

Cookies may process information such as an internet protocol address, browser type, device type, operating system, approximate location, referral source, pages visited, actions taken, session information and cookie preferences. The information collected depends on the technology involved and your choices. We may combine cookie information with other information where permitted and reasonably necessary for the purposes described in this policy or the Privacy Policy.

Some service providers may process information in countries outside Australia. Any such handling is subject to applicable legal requirements and the safeguards described in the relevant privacy information. You should review the provider’s own information where a third-party service is used.

4. Your choices and managing cookies

When available, the website’s cookie banner or preference tool allows you to accept or decline categories of non-essential cookies. Your choices may be stored in a preference cookie so that they are remembered. If you use a different browser, device or cleared browsing data, you may need to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should consult the relevant help or settings information. You may be able to block third-party cookies separately from other cookies.

• Blocking all cookies may prevent account, security or other essential functions from working correctly.
• Deleting cookies may remove saved preferences and may sign you out of websites where session information is stored.
• Cookie settings are normally specific to a browser and device, so changing one setting may not affect another device.
• Some functions may continue to use essential technical storage even when optional cookies are declined.
• If you have enabled a browser privacy signal or similar control, we will handle it where required and technically supported.

Choosing not to receive optional cookies does not necessarily stop all advertising or communications. It may affect how relevant or measured those communications are. You can also use account, browser or communication preferences that are available to manage certain marketing choices. Where required, consent will be requested before optional technologies are used.

Updates to this policy

We may update this Cookies Policy when our website, services, technologies, legal obligations or business processes change. The updated version will be made available through the website and will apply from the date stated or, where no date is stated, from publication. You should check this page from time to time to stay informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how information is handled or wish to make a privacy request, please use the official contact or support channel made available on the 28 Mars Casino website. We may need to verify your identity before responding to a request involving personal information. Requests will be handled in accordance with applicable Australian privacy requirements and the processes described in the Privacy Policy.

This policy is general information and does not change the Terms and Conditions, Privacy Policy, responsible gambling information or any other rules that apply to your use of 28 Mars Casino. If there is a conflict between this policy and a specific legal notice or consent request, the applicable notice will explain which terms apply.